Return Policy

At Persona Clothing Co, we want our customers to be completely satisfied with their order. If you are not, we offer refunds and exchanges on all merchandise that has not been worn, washed and with all original tags attached. 

You may return any unworn, unwashed or defective merchandise within 7 days of the ship date. ALL RETURNS must be made within 7 DAYS of the SHIP DATE. Upon receipt of your return, we will then offer a full refund. We are very strict on our 7 day refund policy. This is due to very fast pace moving inventory and high demands for our products.

You may exchange any unworn, unwashed or defective merchandise within 14 days of the ship date. ALL RETURNS must be made within 14 DAYS  of the SHIP DATE. Upon receipt of your return, we will then offer an in store credit. We are very strict on our 14 day exchange policy. This is due to very fast pace moving inventory and high demands for our products.

To begin your online order exchange please contact us at persona.brands@gmail.com.

You will receive an email with instructions on how to exchange your item(s).

Once we’ve received the item and processed the exchange, you’ll be issued your refund or in store credit as requested. 

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